I'm the Managing Director of TotalCare, an innovative primary care practice in Southern California. We provide care 7 days a week in three languages (English, Chinese & Spanish), take walk-ins and appointments, and accept every insurance, including Medi-Cal.

I joined TotalCare after graduating from HBS in 2017, when it was just one small clinic in Chino with two doctors and five medical assistants. I sat in every seat, working as a receptionist, phlebotomist, operator, biller, recruiter, marketer, lease negotiator, floor plan architect, and everything in between. The first few years were tough, but they also gave me the unique opportunity to build a medical practice from the ground up. I gained the depth of knowledge to create systems and processes that now help us support over 100,000 visits a year across 8 offices in four counties, while ranking #1 with local health plans for quality of care and maintaining an NPS of 90+ among our patients. More recently, I've been invited back to HBS to share my experience and hopefully inspire more MBAs to pursue a less conventional career path.

Having previously launched tech startups, advised deals at Morgan Stanley, and studied psychology at Yale, I love bringing in outside talent, ideas, and technology to reshape primary care. Personally, I live in Santa Monica and enjoy running, playing piano, and connecting with other innovators.